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Most widely used channels to contact insurance companies for UK consumers 2014

Most popular contact channels with insurance companies in the United Kingdom (UK) in 2014

by Statista Research Department, last edited Dec 11, 2014
Most widely used channels to contact insurance companies for UK consumers 2014 This statistic reveals the type of channels widely used by consumers to reach their insurance companies in the United Kingdom (UK) in 2014. Phone was the most commonly used medium, with 47 percent fo respondents reporting use. In-person communication remained rather important, with more than one fourth of respondents reporting it. None of the sampled insurance customers used mobile apps for communication as of 2014.
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Most popular contact channels with insurance companies in the United Kingdom (UK) in 2014

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by Statista Research Department, last edited Dec 11, 2014
This statistic reveals the type of channels widely used by consumers to reach their insurance companies in the United Kingdom (UK) in 2014. Phone was the most commonly used medium, with 47 percent fo respondents reporting use. In-person communication remained rather important, with more than one fourth of respondents reporting it. None of the sampled insurance customers used mobile apps for communication as of 2014.
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