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Importance of delivery and return services in online retail in the UK 2015

This statistic displays the importance of delivery and return services in online retail according to online shoppers in the United Kingdom (UK) in 2015. During the survey period, it was found that 69 percent of respondents reported that it was important for them to be able to return items free of charge.

How strongly do you agree with the following statements?

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Source

Release date

July 2015

Region

United Kingdom

Survey time period

April 9, 2015 to April 22, 2015

Number of respondents

1,500 respondents

Special properties

online shoppers who purchased intems online in the prior three months.

Method of interview

Online survey

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Statistics on "E-commerce in the United Kingdom (UK)"

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