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Most wanted features for CRM software in the U.S. 2015

Published by Statista Research Department, Jul 15, 2015
This statistic shows the most widely sought-after features of customer relationship management (CRM) software according to users based in the United States in 2015. 25 percent of respondents said that they wished their CRM software had social media monitoring functionality.

Features of customer relationship management (CRM) software that are most desired in the United States in 2015

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