This statistic shows the most widely sought-after features of customer relationship management (CRM) software according to users based in the United States in 2015. 25 percent of respondents said that they wished their CRM software had social media monitoring functionality.
Features of customer relationship management (CRM) software that are most desired in the United States in 2015
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Capterra. (July 15, 2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015 [Graph]. In Statista. Retrieved April 09, 2020, from https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. "Features of customer relationship management (CRM) software that are most desired in the United States in 2015." Chart. July 15, 2015. Statista. Accessed April 09, 2020. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. (2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015. Statista. Statista Inc.. Accessed: April 09, 2020. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. "Features of Customer Relationship Management (Crm) Software That Are Most Desired in The United States in 2015." Statista, Statista Inc., 15 Jul 2015, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra, Features of customer relationship management (CRM) software that are most desired in the United States in 2015 Statista, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/ (last visited April 09, 2020)
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