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Most wanted features for CRM software in the U.S. 2015

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Features of customer relationship management (CRM) software that are most desired in the United States in 2015

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This statistic shows the most widely sought-after features of customer relationship management (CRM) software according to users based in the United States in 2015. 25 percent of respondents said that they wished their CRM software had social media monitoring functionality.

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Enterprise software total worldwide expenditure 2009-2021

Enterprise software total worldwide expenditure 2009-2021

Forecast: global ERP software revenue 2011-2016

Forecast: global ERP software revenue 2011-2016

Forecast: global enterprise application software revenue 2011-2016, by segment

Forecast: global enterprise application software revenue 2011-2016, by segment

Enterprise software revenue worldwide 2010-2017, by subsegment

Enterprise software revenue worldwide 2010-2017, by subsegment

Supply chain management software market share 2009-2016, by vendor

Supply chain management software market share 2009-2016, by vendor

Global enterprise application software revenue 2011-2019

Global enterprise application software revenue 2011-2019

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Statistics on "Enterprise software"

Overview

The most important statistics

Information technology (IT) spending on enterprise software worldwide, from 2009 to 2021 (in billion U.S. dollars)Enterprise software total worldwide expenditure 2009-2021
Enterprise applications market revenue (cloud/non-cloud) worldwide from 2011 to 2019 (in billion U.S. dollars)Cloud and non-cloud enterprise applications market worldwide 2011-2019
Enterprise applications software market value worldwide from 2013 to 2019 (in billion U.S. dollars)Worldwide enterprise applications software market value 2013-2019
Forecasted global business and government spending on information technology (IT) software from 2013 to 2017, by segment (in billion U.S. dollars)Total expenditure IT software worldwide 2013-2017, by category
Worldwide enterprise software revenue by subsegment from 2010 to 2017 (in billion U.S. dollars)Enterprise software revenue worldwide 2010-2017, by subsegment
Global enterprise application software revenue from 2011 to 2019 (in billion U.S. dollars)*Global enterprise application software revenue 2011-2019
Global enterprise application software revenue in 2011 and 2016, by segment (in billion U.S. dollars)Forecast: global enterprise application software revenue 2011-2016, by segment

Enterprise Resource Planning (ERP)

The most important statistics

Size of the enterprise resource planning (ERP) software market worldwide from 2015 to 2020 (in million U.S. dollars)Worldwide enterprise resource planning software market size 2015-2020
Leading vendors' share of the enterprise resource planning (ERP) market worldwide in 2015*Enterprise resource planning software market distribution 2015, by vendor
Percentage of enterprise resource planning (ERP) implementation projects overrunning costs from 2010 to 2016Share of ERP implementation projects experienced cost overruns worldwide 2010-2016
Percentage of enterprise resource planning (ERP) implementation projects overrunning duration from 2010 to 2016Share of ERP implementation projects having duration overruns worldwide 2010-2016
Global enterprise resource planning software revenue in 2011 and 2016 (in billion U.S. dollars)Forecast: global ERP software revenue 2011-2016

Supply Chain Management (SCM)

The most important statistics

Supply Chain Management Software as a Service market size worldwide from 2012 to 2018 (in billion U.S. dollars)Supply Chain Management SaaS market worldwide 2012-2018
Supply chain management (SCM) software (including procurement) market revenue worldwide, from 2008 to 2021 (in million U.S. dollars)Global supply chain management software market revenue worldwide 2008-2021
Leading vendors' revenue in supply chain management (SCM) and procurement software market from 2008 to 2016 (in million U.S. dollars)Supply chain management and procurement software revenue 2008-2016, by vendor
Global market share held by supply chain management (SCM) and procurement software vendors from 2009 to 2016Supply chain management software market share 2009-2016, by vendor
Revenue from supply chain analytic applications market worldwide by vendor from 2012 to 2014 (in million U.S. dollars)Global supply chain analytic applications revenue by vendor 2012-2014

Customer Relationship Management (CRM)

The most important statistics

Worldwide customer relationship management (CRM) software revenue from 2010 to 2015 (in billion U.S. dollars)CRM software revenue worldwide 2010-2015
Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2015 (in billion U.S. dollars)Total CRM software revenue worldwide by vendor 2011-2015
Market share of vendors customer relationship management (CRM) software worldwide from 2012 to 2015Market share of CRM vendors worldwide 2012-2015
Which CRM do you currently use?*CRM software use by vendor share in the United States 2015
Is your CRM web-based or on-premise?Share of on/off-premise customer relationship management software United States 2015
Factors for choosing customer relationship management (CRM) software in the United States in 2015Most important factors affecting choice of CRM software in the U.S. 2015
Features of customer relationship management (CRM) software that are most used in the United States in 2015Most used features of CRM software in the U.S. 2015
Features of customer relationship management (CRM) software that are most desired in the United States in 2015Most wanted features for CRM software in the U.S. 2015

Business Intelligence (BI) and big data

The most important statistics

Share of big data revenue worldwide in 2013-2026, by typeShare of global big data revenue in 2014-2026, by type
Revenue from big data and business analytics worldwide from 2015 to 2020 (in billion U.S. dollars)Big data and business analytics revenue worldwide 2015-2020
Share of big data and business analytics revenues worldwide in 2016, by industry*Big data and business analytics market distribution worldwide 2016, by industry
Size of Hadoop and Big Data market worldwide from 2015 to 2022 (in billion U.S. dollars)Big Data and Hadoop market size forecast worldwide 2015-2022
Business Intelligence and analytics tools software revenue worldwide by vendor from 2013 to 2015 (in million U.S. dollars)BI and analytics tools software market revenue worldwide by vendor 2013-2015
Business Intelligence and analytics tools software market share worldwide by vendor from 2013 to 2015Global market share of BI and analytics tools software by vendor 2013-2015
Business analytics software revenue worldwide from 2011 to 2015 (in billion U.S. dollars)Business analytics software market worldwide 2011-2015
Business analytics software revenue worldwide by leading vendor from 2013 to 2015 (in billion U.S. dollars)Revenue from business analytics software by vendor 2013-2015

Small business survey data

The most important statistics

Which of the following tasks are performed using software in your enterprise?Software usage by U.S. SMEs 2016
Which of the following software suppliers specialized in accounting software solutions are you familiar with, even if just with the name?Familiarity with accounting software among U.S. SME owners, 2016
Which of the following software suppliers specialized in tax services are you familiar with, even if just with the name?Familiarity with tax assistance software among U.S. SME owners, 2016
Which of the following software suppliers specialized in human resources management solutions are you familiar with, even if just with the name?Familiarity with human resources software among U.S. SME owners, 2016

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