This statistic shows the most widely sought-after features of customer relationship management (CRM) software according to users based in the United States in 2015. 25 percent of respondents said that they wished their CRM software had social media monitoring functionality.
Features of customer relationship management (CRM) software that are most desired in the United States in 2015
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Capterra. (July 15, 2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015 [Graph]. In Statista. Retrieved February 16, 2025, from https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed
Capterra. "Features of customer relationship management (CRM) software that are most desired in the United States in 2015." Chart. July 15, 2015. Statista. Accessed February 16, 2025. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed
Capterra. (2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015. Statista. Statista Inc.. Accessed: February 16, 2025. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed
Capterra. "Features of Customer Relationship Management (Crm) Software That Are Most Desired in The United States in 2015." Statista, Statista Inc., 15 Jul 2015, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed
Capterra, Features of customer relationship management (CRM) software that are most desired in the United States in 2015 Statista, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed (last visited February 16, 2025)
Features of customer relationship management (CRM) software that are most desired in the United States in 2015 [Graph], Capterra, July 15, 2015. [Online]. Available: https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/?__sso_cookie_checker=failed