Consumer first contact in case of money loss due to open bank data policy UK 2015

Published by Statista Research Department, Nov 11, 2015
This statistic shows which organizations or institutions consumers would contact first to resolve the issue of money loss due to the open data bank policy in the United Kingdom (UK) in 2015. Over a half of respondents, 56 percent, stated that they would first contact the bank itself. Further 22 percent would contact the third party institution involved.

First contact organization to resolve the issue of money loss due to banking open data policy in the United Kingdom (UK) in 2015*

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Release date

November 2015

Region

United Kingdom

Survey time period

October 2015

Number of respondents

2,027 respondents

Age group

18 years and older

Method of interview

Online interview

Supplementary notes

*The question was phrased as follows: "In the scenario described above, who would you contact first to resolve the issue?"

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