During a December 2019 survey carried out among adult consumers from the United Kingdom (UK), 57 percent of respondents stated the reason why they enjoyed receiving emails from brands when they did so was that the emails contained offers; 21 percent said they liked the email because they were personalized.
Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019
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UK DMA. (March 18, 2020). Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019 [Graph]. In Statista. Retrieved February 10, 2025, from https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed
UK DMA. "Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019." Chart. March 18, 2020. Statista. Accessed February 10, 2025. https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed
UK DMA. (2020). Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019. Statista. Statista Inc.. Accessed: February 10, 2025. https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed
UK DMA. "Reasons Why Consumers Liked Receiving Email Marketing in The United Kingdom as of December 2019." Statista, Statista Inc., 18 Mar 2020, https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed
UK DMA, Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019 Statista, https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed (last visited February 10, 2025)
Reasons why consumers liked receiving email marketing in the United Kingdom as of December 2019 [Graph], UK DMA, March 18, 2020. [Online]. Available: https://www.statista.com/statistics/500873/consumer-preferences-for-brand-s-emails-in-the-united-kingdom-uk/?__sso_cookie_checker=failed