This statistic is based on a 2015 survey, showing the factors that are very important among U.S. patients for a positive experience with a health care provider. Some 43 percent of respondents stated that the amount of time spent in the waiting room is a very important factor to them.
Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015
seen health care provider at least once in the past year
Method of interview
Online survey
Supplementary notes
* Original question: "Thinking generally of all the health care visits you have made in the past year, how important are each of the following to ensuring you have a positive overall experience when you visit a health care provider in the future?" - Answer: "Very important".
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Harris Poll. (January 20, 2016). Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015 [Graph]. In Statista. Retrieved January 23, 2025, from https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed
Harris Poll. "Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015." Chart. January 20, 2016. Statista. Accessed January 23, 2025. https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed
Harris Poll. (2016). Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015. Statista. Statista Inc.. Accessed: January 23, 2025. https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed
Harris Poll. "Factors That Are Very Important among U.S. Patients for a Positive Experience with a Health Care Provider as of 2015." Statista, Statista Inc., 20 Jan 2016, https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed
Harris Poll, Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015 Statista, https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed (last visited January 23, 2025)
Factors that are very important among U.S. patients for a positive experience with a health care provider as of 2015 [Graph], Harris Poll, January 20, 2016. [Online]. Available: https://www.statista.com/statistics/503975/factors-for-positive-experience-with-health-care-provider-in-the-us/?__sso_cookie_checker=failed