Global mobile product purchase barriers 2016

This statistic presents the most common reasons for mobile device shoppers worldwide to not purchase products and services more frequently via mobile as of August 2015. During the survey period, ten percent of consumers stated that mobile transactions took too long to complete.

Reasons for global mobile shoppers to not purchase more products and services via smartphone or tablet as of August 2016

Share of respondents
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Source

Release date

September 2016

Region

Worldwide

Survey time period

July 22 to August 17, 2016

Number of respondents

3,800 respondents

Age group

18 years and older

Special properties

mobile users who have purchased a product or service on mobile in the past 6 months

Method of interview

Online survey

Supplementary notes

Question: What are the main reasons you don't purchase more products and services via your smartphone or tablet? Select all that apply.

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