This statistic illustrates consumer opinion on the clarity of information received during the credit card application process in the United Kingdom (UK) in November 2015. A total of seven percent of those consumers surveyed stated that information was either unclear or very unclear during the application process.
Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was?
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Share of respondents
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Sample broken down as follows:
65 percent had credit card(s) and used it/them in the last 12 months. (active users): 25,879 weighted.
5 percent had credit card(s) but did not use it/them in the last 12 months. (inactive users): 2014.
30 percent did not have a credit card (non-users): 11944.
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Financial Conduct Authority. (November 3, 2015). Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was? [Graph]. In Statista. Retrieved September 12, 2024, from https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/
Financial Conduct Authority. "Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was?." Chart. November 3, 2015. Statista. Accessed September 12, 2024. https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/
Financial Conduct Authority. (2015). Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was?. Statista. Statista Inc.. Accessed: September 12, 2024. https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/
Financial Conduct Authority. "Credit Card Application Process: Which of The following Best Describes How You Felt about How Clear or Unclear The Information Was?." Statista, Statista Inc., 3 Nov 2015, https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/
Financial Conduct Authority, Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was? Statista, https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/ (last visited September 12, 2024)
Credit card application process: Which of the following best describes how you felt about how clear or unclear the information was? [Graph], Financial Conduct Authority, November 3, 2015. [Online]. Available: https://www.statista.com/statistics/510324/consumer-opinions-clarity-of-information-credit-card-application-process-united-kingdom/
