User reported unexpected card charges United Kingdom (UK) 2015, by credit card type

This statistic illustrates credit card users that have experienced either fully unexpected charges or higher charges than expected in the United Kingdom (UK) in the 12 months up to November 2015. For rewards based credit cards, a total of two percent more users incurred unexpected charges than incurred higher charges than expected in this time period.

Share of credit card users that paid unexpected credit card charges in the United Kingdom (UK) 2015, by card type

Incurred higher charges than expectedIncurred unexpected charges
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Release date

November 2015


United Kingdom

Survey time period

November 2015

Number of respondents

25,879 respondents

Method of interview

Online survey

Supplementary notes

Sample broken down as follows:
65% had credit card(s) and used it/them in the last 12 months. (active users): 25,879 weighted.
5% had credit card(s) but did not use it/them in the last 12 months. (inactive users): 2014.
30% did not have a credit card (non-users): 11,944.

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Statistics on "Credit and debit cards in the United Kingdom"

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