As of its 2022 fiscal year, Salesforce.com’s largest revenue-generating service offering was its “Service cloud” which earned the company close to six billion U.S. dollars in total revenue. Other cloud services offered by the company include the Sales Cloud, Salesforce Platform, Marketing Cloud and Data. Historically, Sales Cloud has generated most of Salesforce’s revenue, but this year it generated the third most revenue out of the segment, while still generating more compared to the previous year.
Salesforce.com
Salesforce is a software company which focuses its business around cloud related software-as-a-service (Saas). The company has experienced rapid growth in recent years, with revenues increasing from around 1.3 billion dollars in 2010 to 21.25 billion in 2021. This rapid growth is spread across all of the company’s regional markets, but the Americas region remains the company’s largest, with sales of more than 14.7 billion dollars.
Software as a service (SaaS) market
One of the many reasons for Salesforce's success is the rapid growth of the SaaS market itself. Bringing in less than 15 billion dollars in 2010, SaaS market revenues have grown to an estimated 157 billion as of 2020. The SaaS model involves the licensing of software to businesses, allowing these companies to make use of a huge range of advanced business applications without the need to host the software themselves.
Salesforce.com's revenue from 2015 to 2022, by cloud service offering (in million U.S. dollars)*
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Salesforce.com. (April 26, 2022). Salesforce.com's revenue from 2015 to 2022, by cloud service offering (in million U.S. dollars)* [Graph]. In Statista. Retrieved July 04, 2022, from https://www.statista.com/statistics/513638/total-revenue-of-salesforce-by-cloud-service/
Salesforce.com. "Salesforce.com's revenue from 2015 to 2022, by cloud service offering (in million U.S. dollars)*." Chart. April 26, 2022. Statista. Accessed July 04, 2022. https://www.statista.com/statistics/513638/total-revenue-of-salesforce-by-cloud-service/
Salesforce.com. (2022). Salesforce.com's revenue from 2015 to 2022, by cloud service offering (in million U.S. dollars)*. Statista. Statista Inc.. Accessed: July 04, 2022. https://www.statista.com/statistics/513638/total-revenue-of-salesforce-by-cloud-service/
Salesforce.com. "Salesforce.Com's Revenue from 2015 to 2022, by Cloud Service Offering (in Million U.S. Dollars)*." Statista, Statista Inc., 26 Apr 2022, https://www.statista.com/statistics/513638/total-revenue-of-salesforce-by-cloud-service/
Salesforce.com, Salesforce.com's revenue from 2015 to 2022, by cloud service offering (in million U.S. dollars)* Statista, https://www.statista.com/statistics/513638/total-revenue-of-salesforce-by-cloud-service/ (last visited July 04, 2022)