Omnichannel retail survey: online order tracking availability in the UK 2017-2018

This statistic presents the share of customers able to track orders of online retail purchases in the United Kingdom (UK) according to the results of an annual survey conducted in 2017 and 2018. Of purchases made during this time, 42 percent of consumers reported that they were able to track the delivery of their purchases goods through apps. This share was revealed to be at 37.1 percent in the previous year.

Share of customers able to track orders of online retail purchases through apps in the United Kingdom (UK) in 2017 and 2018

Share of consumers
201737.1%
201842%
Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

January 2019

Region

United Kingdom

Survey time period

November 19 to December 21, 2018

Special properties

KPMG UK employees and retailers*

Method of interview

Online survey

Supplementary notes

The source does not provide the original wording of the question posed during the survey.
* Survey data was collected from over 1,400 KPMG UK employees and approximately 300 retailers during Black Friday and Christmas period. 2018 Survey was conducted between November 20, 2017 to December 22, 2017 with 1,600 KPMG employees.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "E-commerce in the Nordics"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.