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Tesco convenience stores: customer evaluation of performance in the UK 2015

This statistic shows the customer evaluation of Tesco Express and Tesco Metro stores in the United Kingdom in 2015. Tesco convenience stores generally did not perform as well as their larger counterpart, with 71 percent of shoppers rating the convenience as a four or five, but only 36 percent rating the value for money as a four or five.

How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?*

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Source

Release date

July 2015

Region

United Kingdom

Survey time period

April 29 to May 6, 2015

Number of respondents

449**

Age group

16 years and older

Method of interview

Online omnibus survey

Supplementary notes

* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."

** Base number of Tesco express and Metro stores.

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Statistics on "Tesco Group in the United Kingdom (UK)"

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