Reasons for using mobile devices to interact with insurance companies 2014

This statistic presents the reasons for using mobile devices to interact with insurance companies in 2014. In that year, 35 percent of the surveyed insurance customers stated that they used mobile devices to contact insurance companies because they could deal with them from any place they wanted.

What are your top reasons for using a mobile device to interact with your insurance providers?

Share of respondents
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Release date

October 2014



Survey time period

September 2014

Number of respondents

1,827 respondents

Special properties

The survey of 113 insurance executives was carried out in June 2014 and the survey of 1,827 consumers in September 2014. Geographical distribution of respondents: 19% North America, 19% Latin America, 23% EMEA, 26% Asia-Pacific, 14% Middle and Eastern Europe

Supplementary notes

Multiple answers were possible.

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Statistics on "Insurance industry in the United States"

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