Tesco: customer evaluation of performance in the United Kingdom (UK) 2015

This statistic shows the results of an evaluation of Tesco's performance according to shoppers in the United Kingdom in 2015. Tesco generally performed well, with 76 percent of shoppers rating a four or five for product availability, and 67 percent rating a four or five for product quality.

How would you rate Tesco on convenience, value for money, product quality, customer service and product availability?*

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Source

Release date

July 2015

Region

United Kingdom

Survey time period

May 29 to June 6, 2015

Number of respondents

1333**

Age group

16 years and older

Method of interview

Online omnibus survey

Supplementary notes

* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."

** Base number of Tesco stores.

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Statistics on "Tesco Group in the United Kingdom (UK)"

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