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Morrisons Local: customer evalualuation of performance in the UK 2015
Morrisons Local: customer evalualuation of performance in the UK 2015
How would you rate Morrisons Local on convenience, value for money, product quality, customer service and product availability?*
by Statista Research Department,
last edited
Jul 9, 2015
The statistic shows the results of an evaluation of Morrisons Local according to shoppers in the United Kingdom in 2015. Morrisons Local generally performed worse than the larger counterpart, with 62 percent of shoppers rating the customer service as a four or five, but only 41 percent rating the product availability as a four or five.
How would you rate Morrisons Local on convenience, value for money, product quality, customer service and product availability?*
Loading statistic...
| Rated 4/5 | Rated 5/5 | |
|---|---|---|
| Convenience | 26% | 29% |
| Customer service | 48% | 13% |
| Product availability | 38% | 3% |
| Product quality | 53% | - |
| Value for money | 48% | 7% |
| Rated 4/5 | Rated 5/5 | |
|---|---|---|
| Convenience | 26% | 29% |
| Customer service | 48% | 13% |
| Product availability | 38% | 3% |
| Product quality | 53% | - |
| Value for money | 48% | 7% |
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Description
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More information
by Statista Research Department,
last edited
Jul 9, 2015
The statistic shows the results of an evaluation of Morrisons Local according to shoppers in the United Kingdom in 2015. Morrisons Local generally performed worse than the larger counterpart, with 62 percent of shoppers rating the customer service as a four or five, but only 41 percent rating the product availability as a four or five.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- July 2015
- Region
- United Kingdom
- Survey time period
- April 29 to May 6, 2015
- Number of respondents
- 33**
- Age group
- 16 years and older
- Method of interview
- Online omnibus survey
- Supplementary notes
-
* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."
** The source warns to use caution with this data due to the low base (33 respondents).
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- July 2015
More information
- Region
- United Kingdom
- Survey time period
- April 29 to May 6, 2015
- Number of respondents
- 33**
- Age group
- 16 years and older
- Method of interview
- Online omnibus survey
- Supplementary notes
-
* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."
** The source warns to use caution with this data due to the low base (33 respondents).
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