This statistic presents the areas for improvement in insurance services according to customers worldwide in 2014. That year, 43 percent of respondents admitted that they would like to have personalized services/products.
Areas for improvement in insurance services according to customers worldwide in 2014
The survey respondents were asked to select three types of improvements they would like to see on insurer's offers and interactions.
The source does not provide information regarding the type or the date of the survey.
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BCG, & Morgan Stanley. (March 23, 2015). Areas for improvement in insurance services according to customers worldwide in 2014 [Graph]. In Statista. Retrieved February 18, 2020, from https://www.statista.com/statistics/536376/improvements-of-insurance-offers-according-to-customers/
BCG, und Morgan Stanley. "Areas for improvement in insurance services according to customers worldwide in 2014." Chart. March 23, 2015. Statista. Accessed February 18, 2020. https://www.statista.com/statistics/536376/improvements-of-insurance-offers-according-to-customers/
BCG, Morgan Stanley. (2015). Areas for improvement in insurance services according to customers worldwide in 2014. Statista. Statista Inc.. Accessed: February 18, 2020. https://www.statista.com/statistics/536376/improvements-of-insurance-offers-according-to-customers/
BCG, and Morgan Stanley. "Areas for Improvement in Insurance Services According to Customers Worldwide in 2014." Statista, Statista Inc., 23 Mar 2015, https://www.statista.com/statistics/536376/improvements-of-insurance-offers-according-to-customers/
BCG & Morgan Stanley, Areas for improvement in insurance services according to customers worldwide in 2014 Statista, https://www.statista.com/statistics/536376/improvements-of-insurance-offers-according-to-customers/ (last visited February 18, 2020)
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