Top noncore plan or payer-focused services offered by specialty pharmacies in the United States as of 2016

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Percentage of respondents
Monitoring key revisions to drug compendiums/national guidelines75%
Compliance/persistence/adherence and side-effect reporting71%
Data analytics and reports68%
Coordination across medical and pharmacy benefits with respect to cancer drug management64%
Delegated PA management61%
Drug pipeline monitoring, reporting, and cost projections57%
Oncology specialist staff support54%
Coordination with MCO case managers46%
Online reporting tools46%
Therapeutic interchange36%
Automated UM tools using evidence-based cancer guidelines29%

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Description Source More information
This survey depicts the top noncore plan or payer-focused services offered by specialty pharmacies in the United States as of 2016. Monitoring key revisions to drug compendiums/national guidelines was the top noncore plan/payer-focused service provided by around 75 percent of responding specialty pharmacies.
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Release date
United States
Survey time period
July to October 2016
Number of respondents
28 specialty pharmacies
Method of interview
Online survey
Supplementary notes
Noncore plan/payer-focused services are services in addition to core services, such as claims processing, contracting, compliance monitoring, 24/7 support and delivery, and cost/use reporting and trending.
The survey in total includes data from following groups: managed care organizations (MCOs), specialty pharmacies (SPs), oncologists, oncology practice managers (OPMs), employers that sponsor health benefits.

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