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Typical on-premise customer vs cloud software customer lifetime value 2013

Lifetime value of on-premise customers compared to cloud software (SaaS) customers in the United States, as of 2013

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Source

Release date

June 2013

Region

United States

Survey time period

2012

Number of respondents

80 respondents

Special properties

CIOs and line-of-business software decision makers

Supplementary notes

* On-premise customer value includes initial licenses, maintenance, and upgrade fees.
** SaaS customer value includes subscription fees, usage growth, add-ons and cross-selling.

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Statistics on "Software as a Service (SaaS)"

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