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Typical on-premise customer vs cloud software customer lifetime value 2013

Lifetime value of on-premise customers compared to cloud software (SaaS) customers in the United States, as of 2013

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Source

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Release date

June 2013

Region

United States

Survey time period

2012

Number of respondents

80 respondents

Special properties

CIOs and line-of-business software decision makers

Supplementary notes

* On-premise customer value includes initial licenses, maintenance, and upgrade fees.
** SaaS customer value includes subscription fees, usage growth, add-ons and cross-selling.

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Statistics on " Software as a Service (SaaS) "

Statistics on Software as a Service (SaaS)

Overview

4

Segments

6

Companies

7

Consumption

6

Further related statistics

11
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