This chart shows the potential cost to retail if all dissatisfied consumers started abandoning their currently used retailers, by sector, according to a research study conducted with consumers in the United Kingdom in 2016. If all currently dissatisfied consumers abandoned the retailers they use, the potential cost would amount to 120.6 billion British pounds.
Potential cost to retail if dissatisfied consumers abandoned retailers they currently use in the United Kingdom (UK) in 2016, by sector (in billion GBP)
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Webloyalty. (February 26, 2016). Potential cost to retail if dissatisfied consumers abandoned retailers they currently use in the United Kingdom (UK) in 2016, by sector (in billion GBP) [Graph]. In Statista. Retrieved February 24, 2021, from https://www.statista.com/statistics/551669/potential-cost-abandoned-retailers-by-sector-uk/
Webloyalty. "Potential cost to retail if dissatisfied consumers abandoned retailers they currently use in the United Kingdom (UK) in 2016, by sector (in billion GBP)." Chart. February 26, 2016. Statista. Accessed February 24, 2021. https://www.statista.com/statistics/551669/potential-cost-abandoned-retailers-by-sector-uk/
Webloyalty. (2016). Potential cost to retail if dissatisfied consumers abandoned retailers they currently use in the United Kingdom (UK) in 2016, by sector (in billion GBP). Statista. Statista Inc.. Accessed: February 24, 2021. https://www.statista.com/statistics/551669/potential-cost-abandoned-retailers-by-sector-uk/
Webloyalty. "Potential Cost to Retail If Dissatisfied Consumers Abandoned Retailers They Currently Use in The United Kingdom (Uk) in 2016, by Sector (in Billion Gbp)." Statista, Statista Inc., 26 Feb 2016, https://www.statista.com/statistics/551669/potential-cost-abandoned-retailers-by-sector-uk/
Webloyalty, Potential cost to retail if dissatisfied consumers abandoned retailers they currently use in the United Kingdom (UK) in 2016, by sector (in billion GBP) Statista, https://www.statista.com/statistics/551669/potential-cost-abandoned-retailers-by-sector-uk/ (last visited February 24, 2021)