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Channels used to access banking services worldwide in 2016, by frequency
Channels used to access banking services 2016, by frequency
This statistic presents the channels used to access banking services worldwide in 2016, by frequency. The results of the survey revealed that 42 percent of the respondents accessed banking services (making payments, money transfer, etc.) in a bank branch at least once a month.
Channels used to access banking services worldwide in 2016, by frequency
At least once a monthAt least once a yearNever
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Source

Release date

July 2015

Region

Worldwide

Survey time period

2016

Number of respondents

over 9,000

Method of interview

Online survey

Supplementary notes

The source adds the following information: "Total retail banking respondents in12 key markets: Australia, Brazil, Canada, China, France, Germany, Indonesia, Italy, Japan, Spain, UK, US."
This question was phrased by the source as follows: "How frequently do you use the methods listed below with your main bank?"

Channels used to access banking services 2016, by frequency
This statistic presents the channels used to access banking services worldwide in 2016, by frequency. The results of the survey revealed that 42 percent of the respondents accessed banking services (making payments, money transfer, etc.) in a bank branch at least once a month.
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Statistics on "Banking channels in the United Kingdom (UK)"
  • Branch banking
The most important statistics
  • Online and mobile banking
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