Finland: online banking service usage by age 2021

In 2021, 89 percent of internet users in Finland used online banking services. This was an increase of two percent compared to the previous year. Roughly 99 percent of people aged 25 to 44 years used the internet for online banking services, followed by 98 percent of respondents aged 45 to 54 years.

Internet usage for online banking services in Finland in 2021, by age group

Characteristic	Share of respondents
16 to 24 years	92%
25 to 34 years	99%
35 to 44 years	96%
45 to 54 years	98%
55 to 64 years	94%
65 to 74 years	81%
75 to 89 years	49%
Total	89%

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Release date

November 2021

More information

Region

Finland

Survey time period

2021

Number of respondents

6,000 respondents

Age group

16-89 years

Special properties

Usage within the last 3 months

Method of interview

Telephone interviews and online survey

Supplementary notes

The survey material is emphasized to correspond to the whole population and households, taking into account the response losses. The compilation of the statistics is regulated in the Statistics Act (280/2004).