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Mid-market businesses: view on role of IT services providers in Europe 2016

What should the role of an IT services provider be? How do you view your IT services provider(s)?

Mid-market businesses: view on role of IT services providers in Europe 2016 This statistic displays the ideal versus the reality of IT services providers for mid-market IT businesses in Europe in 2016. The largest gap between the ideal and reality was for the category of IT services as a 'trusted advisor'. While 58 percent of respondents felt it was ideal for IT services to be a trusted advisor, 47 percent of respondents felt this was the reality with their IT service provider.
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What should the role of an IT services provider be? How do you view your IT services provider(s)?

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This statistic displays the ideal versus the reality of IT services providers for mid-market IT businesses in Europe in 2016. The largest gap between the ideal and reality was for the category of IT services as a 'trusted advisor'. While 58 percent of respondents felt it was ideal for IT services to be a trusted advisor, 47 percent of respondents felt this was the reality with their IT service provider.
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