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Mid-market businesses: view on role of IT services providers in Europe 2016

What should the role of an IT services provider be? How do you view your IT services provider(s)?

by Statista Research Department, last edited Apr 4, 2016
Mid-market businesses: view on role of IT services providers in Europe 2016 This statistic displays the ideal versus the reality of IT services providers for mid-market IT businesses in Europe in 2016. The largest gap between the ideal and reality was for the category of IT services as a 'trusted advisor'. While 58 percent of respondents felt it was ideal for IT services to be a trusted advisor, 47 percent of respondents felt this was the reality with their IT service provider.
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What should the role of an IT services provider be? How do you view your IT services provider(s)?

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