Try our corporate solution for free!
+1 (212) 419-5770
esther.shaulova@statista.com

Customer satisfaction with British Gas in Great Britain 2017

This statistic shows the satisfaction level of gas customers of British Gas in Great Britain in 2017. It shows that 72 percent of the respondents were satisfied with the ease of contacting their supplier, but only 32 percent of the respondents would recommend British Gas as a gas supplier.

Satisfaction levels of British Gas customers in Great Britain in 2017

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until October 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

February 2018

Region

United Kingdom (Great Britain)

Survey time period

January to March 2017

Number of respondents

10,000 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The source adds that the data was taken from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain.

British Gas is owned by Centrica, which is one of the so called 'Big Six' energy suppliers in the United Kingdom.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Energy consumer experience in the UK"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.