Customer satisfaction with npower gas in Great Britain 2017

This statistic shows the satisfaction level of gas customers of npower in Great Britain in 2017. It shows that 65 percent of the respondents were satisfied with their supplier's service, but only 30 percent of the respondents would recommend npower as a gas supplier.

Satisfaction levels of npower gas customers in Great Britain in 2017

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Source

Release date

February 2018

Region

United Kingdom (Great Britain)

Survey time period

January to March 2017

Number of respondents

10,000 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The source adds that the data was taken from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain.

Npower is one of the so called 'Big Six' energy suppliers in the United Kingdom.

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Statistics on "Energy consumer experience in the UK"

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