UK businesses: online services as core to business offer 2017

This statistic illustrates to what extent were online services considered a core part of the goods and services provided by organizations in the United Kingdom (UK) in 2017. The highest share of UK businesses, which amounted to 44 percent, stated that online services were considered a core part of the goods and services they provided to some extent. On the other hand, 42 percent of the businesses stated that online services were not at all a core part.
Furthermore, the use of online services by companies and organizations increased in recent years. In 2017, different types of online services offered were used by a high share of UK businesses.

To what extent, if at all, are online services a core part of the goods and services your organization provides?

Characteristic	Share of respondents
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Release date

April 2017

More information

Region

United Kingdom

Survey time period

October 24, 2016 to January 11, 2017

Number of respondents

1,502 respondents

Special properties

Respondents are UK businesses

Method of interview

Telephone interview

Supplementary notes

This question was phrased by the source as follows: "To what extent, if at all, are online services a core part of the goods and services your organisation provides?"
*Under 1%

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