Passenger traffic of IndiGo FY 2014-2020

India’s leading low-cost air carrier, IndiGo, carried over 75 million domestic and international passengers in the financial year 2020. This was a consistently increasing number as compared to about 25 million in the fiscal year 2015.  

The no-frills airline

Established in 2006 and headquartered in Gurgaon, IndiGo climbed the airline ladder to become the largest passenger carrier with a market share of about 40 percent. The company’s focus was threefold – offering low fares mainly in the domestic market, being on-time and providing a smooth flying experience. IndiGo was the preferred airline among Indians and was known for its punctuality.

Leading the domestic market

IndiGo had 280 aircrafts as part of its fleet and over a thousand daily flights to 87 destinations. As a low-cost carrier, it offers only economy seating and no complimentary meals on any flights. It was one of the leading budget airlines in terms of net profit in 2019. As an airline that operates mainly within the south Asian country, it has become a major player in the market since its establishment in 2015. It found a stronger foothold with the bankruptcy declaration from competitor Jet Airways early in 2019.