Importance of personal data transfer between online service providers Benelux 2015

This statistic displays the findings of a survey on the importance of the ability to transfer personal information between online service providers in the Benelux countries as of March 2015. During the survey period, nearly 30 percent of respondents from Belgium reported that it was very important to them to be able to transfer their personal information to a new online service provider.

How important is it for you to be able to transfer you personal information between the old online service provider and the new one?*

BelgiumThe NetherlandsLuxembourg
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Release date

June 2015


Belgium, Luxembourg, Netherlands

Survey time period

February 28, 2015 to March 9, 2015

Number of respondents

1,008 for the Netherlands; n=1,011 for Belgium; n=511 for Luxembourg

Age group

15 years and older

Supplementary notes

* Original survey question was phrased as follows:
"QB20 When you decide to change online service providers (e.g. an online social network or a cloud service provider), how important or not is it for you to be able to transfer personal information that was stored and collected by the old provider to the new one?"

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