Customer hosting/cloud service provider renewal 2016, by region

The statistic reveals the intentions of customers to either renew their contract or otherwise remain with their current primary service provider of cloud and hosting services in 2015, by global region, based on a global survey of IT decision-makers. During the survey, 95 percent of respondents from North America indicated that they intended to remain with the current primary cloud or hosting service provider, either on a contract basis or month by month.

Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region

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Release date

May 2016


Worldwide, Africa, North America, Europe, Central and South America, APAC, MENA

Survey time period

early 2016

Number of respondents

n = 1,369*

Special properties

IT decision-makers

Supplementary notes

This question was phrased by the source as follows: "(Combines contract and no contract users) Does your organization intend to be a customer next month/renew your contract with [Primary Hosting/Cloud Services Provider]?"

* North America, n=751; Western Europe, n=247; Asia Pacific, n=247; Latin America, n=82; Middle East and Africa, n=42.

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Statistics on "Cloud computing in the United Kingdom (UK)"

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