Customers satisfied with their electricity supplier in Great Britain 2011-2017

Share of customers which are satisfied or very satisfied with their electricity suppliers' service in Great Britain (GB) from 1st quarter 2011 to 4th quarter 2016 (share in percentage)*

by Ian Tiseo, last edited Mar 14, 2018
Customers satisfied with their electricity supplier in Great Britain 2011-2017 This statistic shows the share of electricity supplier customers which are satisfied or very satisfied with their supplier, from January 2011 to December 2017. It shows since the methodology change, customer satisfaction has increased. 72 of customers were satisfied with their electricity supplier as of the 4th quarter of 2017.
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Share of customers which are satisfied or very satisfied with their electricity suppliers' service in Great Britain (GB) from 1st quarter 2011 to 4th quarter 2016 (share in percentage)*

Loading statistic...
Share of satisfied customers
Q1 201157%
Q2 201154%
Q3 201152%
Q4 201150%
Q1 201249%
Q2 201250%
Q3 201251%
Q4 201250%
Q1 201352%
Q2 201351%
Q3 201351%
Q4 201349%
Q1 201450%
Q2 201449%
Q3 201450%
Q4 201450%
Q1 201551%
Q2 201551%
Q3 201551%
Q4 201552%
Q1 201652%
Q2 201653%
Q3 201654%
Q4 201654%
Q1 2017**69%
Q2 201773%
Q3 201772%
Q4 201772%
Share of satisfied customers
Q1 201157%
Q2 201154%
Q3 201152%
Q4 201150%
Q1 201249%
Q2 201250%
Q3 201251%
Q4 201250%
Q1 201352%
Q2 201351%
Q3 201351%
Q4 201349%
Q1 201450%
Q2 201449%
Q3 201450%
Q4 201450%
Q1 201551%
Q2 201551%
Q3 201551%
Q4 201552%
Q1 201652%
Q2 201653%
Q3 201654%
Q4 201654%
Q1 2017**69%
Q2 201773%
Q3 201772%
Q4 201772%
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by Ian Tiseo, last edited Mar 14, 2018
This statistic shows the share of electricity supplier customers which are satisfied or very satisfied with their supplier, from January 2011 to December 2017. It shows since the methodology change, customer satisfaction has increased. 72 of customers were satisfied with their electricity supplier as of the 4th quarter of 2017.
Show more
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