The statistic shows the results of a survey conducted among Swedish enterprises that sold goods and/or services online in other EU countries in 2014 and those that used to or tried to do so. It displays Swedish companies' level of concern regarding cross-border complaints and disputes resolvings when selling abroad. The majority of responding companies stated that cross-border complaints and disputes had not been a problem at all for them (58 percent).
Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014
companies that purchased their products and/or services online fron another EU country in 2014 and those that used to do so or tried to do so
Method of interview
Telephone interview
Supplementary notes
Original survey question: "For each of the following difficulties that may present itself when selling or trying to purchase online from other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all? - Resolving complaints and disputes cross-border is too expensive"
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
European Commission. (May 1, 2015). Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014 [Graph]. In Statista. Retrieved February 25, 2020, from https://www.statista.com/statistics/603656/swedish-companies-concerned-about-resolving-complaints-cross-border/
European Commission. "Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014." Chart. May 1, 2015. Statista. Accessed February 25, 2020. https://www.statista.com/statistics/603656/swedish-companies-concerned-about-resolving-complaints-cross-border/
European Commission. (2015). Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014. Statista. Statista Inc.. Accessed: February 25, 2020. https://www.statista.com/statistics/603656/swedish-companies-concerned-about-resolving-complaints-cross-border/
European Commission. "Companies in Sweden Facing Cross-border Complaints and Disputes When Selling or Trying to Sell Online in Other Eu Countries in 2014." Statista, Statista Inc., 1 May 2015, https://www.statista.com/statistics/603656/swedish-companies-concerned-about-resolving-complaints-cross-border/
European Commission, Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014 Statista, https://www.statista.com/statistics/603656/swedish-companies-concerned-about-resolving-complaints-cross-border/ (last visited February 25, 2020)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
