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Companies in Sweden concerned about cross-border complaints when selling abroad 2014
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Companies in Sweden concerned about cross-border complaints when selling abroad 2014
Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014
The statistic shows the results of a survey conducted among Swedish enterprises that sold goods and/or services online in other EU countries in 2014 and those that used to or tried to do so. It displays Swedish companies' level of concern regarding cross-border complaints and disputes resolvings when selling abroad. The majority of responding companies stated that cross-border complaints and disputes had not been a problem at all for them (58 percent).
Companies in Sweden facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014
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Description
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More information
The statistic shows the results of a survey conducted among Swedish enterprises that sold goods and/or services online in other EU countries in 2014 and those that used to or tried to do so. It displays Swedish companies' level of concern regarding cross-border complaints and disputes resolvings when selling abroad. The majority of responding companies stated that cross-border complaints and disputes had not been a problem at all for them (58 percent).
Show more- Show sources information
- Show publisher information
- Release date
- May 2015
- Region
- Sweden
- Survey time period
- January 19 to February 6, 2015
- Number of respondents
- 400 respondents
- Special properties
- companies that purchased their products and/or services online fron another EU country in 2014 and those that used to do so or tried to do so
- Method of interview
- Telephone interview
- Supplementary notes
-
Original survey question: "For each of the following difficulties that may present itself when selling or trying to purchase online from other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all?
- Resolving complaints and disputes cross-border is too expensive"
Source
- Show sources information
- Show publisher information
- Release date
- May 2015
More information
- Region
- Sweden
- Survey time period
- January 19 to February 6, 2015
- Number of respondents
- 400 respondents
- Special properties
- companies that purchased their products and/or services online fron another EU country in 2014 and those that used to do so or tried to do so
- Method of interview
- Telephone interview
- Supplementary notes
-
Original survey question: "For each of the following difficulties that may present itself when selling or trying to purchase online from other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all?
- Resolving complaints and disputes cross-border is too expensive"
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Statistics on "E-commerce in Sweden"
- Market overview
The most important statistics
- Turnover of the Swedish e-commerce market from 2013 to 2017 (in billion SEK)E-commerce turnover in Sweden 2013-2017
- Share of the B2C e-commerce revenue as a percentage of the total retail market revenue in Sweden from 2013 to 2017B2C e-commerce share of the total retail revenue in Sweden 2013-2017
- Annual B2C e-commerce revenue growth rate in Sweden from 2014 to 2017B2C e-commerce revenue growth in Sweden 2014-2017
- Turnover of online shops in Sweden as of August 2016, by branch (in thousand SEK)Turnover of online shops in Sweden 2016, by branch
- B2C e-commerce sales growth in Sweden from 2016 to 2017, by branchB2C e-commerce sales growth in Sweden 2016-2017, by branch
- Leading foreign markets for Swedish online shoppers in 2018, by countryLeading foreign markets for Swedish online shoppers 2018
- Average online shopping cart value in Sweden from 2014 to 2016 (in EUR)Online shopping cart value in Sweden 2014-2016
- Average number of online purchases per capita in Sweden from 2014 to 2016 Average number of online purchases per capita in Sweden 2014-2016
- Mobile e-commerce
The most important statistics
- B2C e-commerce revenue in Sweden in 2015, by device (in billion EUR)B2C e-commerce revenue in Sweden 2015, by device
- Share of B2C e-commerce revenue in Sweden in 2015, by deviceShare of B2C e-commerce revenue in Sweden 2015, by device
- B2C e-commerce revenue growth in Sweden from 2015 to 2016, by deviceB2C e-commerce revenue growth in Sweden 2016, by device
- Share of consumers who used smartphones or tablets for online shopping in Sweden from 2012 to 2018Usage of smartphones and tablets for shopping online in Sweden 2012-2018
- Top five goods purchased on smartphones in Sweden in 2015Top five goods purchased on smartphones in Sweden 2015
- Average number of online purchases per mobile shopper in Sweden from 2014 to 2016 Average number of online purchases per mobile shopper in Sweden 2014-2016
- Reasons for shopping online via a smartphone in Sweden in 2017Reasons for shopping online via smartphone in Sweden 2017
- Distribution of mobile e-commerce spending in Sweden in 2015, by genderDistribution of mobile commerce spending 2015 in Sweden, by gender
- Online shopper behaviour
The most important statistics
- Online spending distribution in Sweden in 2016Distribution of online spend in Sweden 2016
- Reasons to shop online in Sweden in 2016Online shopping reasons in Sweden 2016
- Online shopping reasons in Sweden in 2015, by genderOnline shopping reasons in Sweden 2015, by gender
- Online shopping frequency in Sweden in 2015Online shopping frequency in Sweden 2015
- Five most purchased product categories online by women in Sweden in 2018Most purchased products by females online in Sweden 2018
- Five most purchased product categories online by men in Sweden in 2018Most purchased products by males online in Sweden 2018, by category
- Reasons why consumers made repeat purchases in webshops in Sweden in Q1 2018Reasons for consumers stayed loyal to webshops in Sweden 2018
- Reasons why consumers shopped in foreign online shops in Sweden in 2016Reasons to shop in foreign online shops among Swedish consumers 2016
- Payment and delivery methods
The most important statistics
- Delivery methods used by consumers for their last online purchases in Sweden in 2018Delivery methods used by online shoppers in Sweden 2018
- Share of companies informing about delivery status of goods purchased online in Q1 2016 in SwedenShare of companies who inform about delivery status 2016
- Share of consumers who checked the delivery status of online purchased goods in Sweden in 2018, by frequencyConsumers who checked the delivery status of purchased goods in Sweden 2018
- Expectations of delivery times among online shoppers in Sweden in 2016Expected delivery time of online purchases in Sweden 2016
- Most popular online shopping payment methods in Sweden in 2017Leading payment methods for online shopping in Sweden 2017
- Usage of online payment services in Sweden from 2014 to 2017Usage of digital payment services in Sweden 2014-2017
- Reasons for choosing different online payment methods in Sweden in 2016Motives for choosing online payment methods in Sweden 2016
- Share of consumers who used mobile payment apps at least weekly in Sweden from 2013 to 2017Weekly usage of mobile payment apps in Sweden 2013-2017
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Statistics
- Companies in Sweden dealing with suppliers' restricted allowances to sell in 2014
- Companies in Denmark dealing with copyright problems when purchasing abroad in 2014
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- Enterprises in Spain not selling online having image concerns in 2014
- Lack of digital skills as hinderance to selling online to EU countries Spain 2014
- Italy: firms worried over supplier restrictions if they would sell online abroad 2014
- Companies in Denmark facing interoperability problems with foreign products 2014
- Companies in France concerned about cross-border complaints when selling abroad 2014
- Companies in Sweden facing interoperability problems with foreign products 2014
- Italian firms worried about cross-border complaints when selling abroad 2014
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Studies
- E-commerce in Sweden
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- Internet industry in the United Kingdom (UK)
- E-barometern Q3 2017
- Internet usage worldwide
- E-barometern Q1 2017
- E-barometern Q2 2017
- E-barometern Årsrapport 2015
- E-barometern Q1 2016
- E-barometern Q3 2016
- E-barometern Q2 2016
- IAC/InterActiveCorp. Annual Report 2018
- E-commerce in the Nordics
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Statistics on "E-commerce in Sweden"
- Turnover of the Swedish e-commerce market from 2013 to 2017 (in billion SEK)
- Share of the B2C e-commerce revenue as a percentage of the total retail market revenue in Sweden from 2013 to 2017
- Annual B2C e-commerce revenue growth rate in Sweden from 2014 to 2017
- Turnover of online shops in Sweden as of August 2016, by branch (in thousand SEK)
- B2C e-commerce sales growth in Sweden from 2016 to 2017, by branch
- Leading foreign markets for Swedish online shoppers in 2018, by country
- Average online shopping cart value in Sweden from 2014 to 2016 (in EUR)
- Average number of online purchases per capita in Sweden from 2014 to 2016
- B2C e-commerce revenue in Sweden in 2015, by device (in billion EUR)
- Share of B2C e-commerce revenue in Sweden in 2015, by device
- B2C e-commerce revenue growth in Sweden from 2015 to 2016, by device
- Share of consumers who used smartphones or tablets for online shopping in Sweden from 2012 to 2018
- Top five goods purchased on smartphones in Sweden in 2015
- Average number of online purchases per mobile shopper in Sweden from 2014 to 2016
- Reasons for shopping online via a smartphone in Sweden in 2017
- Distribution of mobile e-commerce spending in Sweden in 2015, by gender
- Online spending distribution in Sweden in 2016
- Reasons to shop online in Sweden in 2016
- Online shopping reasons in Sweden in 2015, by gender
- Online shopping frequency in Sweden in 2015
- Five most purchased product categories online by women in Sweden in 2018
- Five most purchased product categories online by men in Sweden in 2018
- Reasons why consumers made repeat purchases in webshops in Sweden in Q1 2018
- Reasons why consumers shopped in foreign online shops in Sweden in 2016
- 5 most popular product categories purchased in foreign online shops by Swedish consumers in 2017
- Delivery methods used by consumers for their last online purchases in Sweden in 2018
- Share of companies informing about delivery status of goods purchased online in Q1 2016 in Sweden
- Share of consumers who checked the delivery status of online purchased goods in Sweden in 2018, by frequency
- Expectations of delivery times among online shoppers in Sweden in 2016
- Most popular online shopping payment methods in Sweden in 2017
- Usage of online payment services in Sweden from 2014 to 2017
- Reasons for choosing different online payment methods in Sweden in 2016
- Share of consumers who used mobile payment apps at least weekly in Sweden from 2013 to 2017
- Preferred digital payment methods in Sweden in 2015
- Preferences of online payment methods in Sweden from in 2015, by gender
- Companies in Sweden which had difficulties with their suppliers not allowing to use third platform to sell their products and/or services in 2014
- Can you tell me if dealing with copyright preventing you from purchasing abroad has been a problem?
- Companies in Denmark which had difficulties with their suppliers not allowing to use third platform to sell their products and/or services in 2014
- Companies in Denmark concerned about their suppliers restricting them to sell online abroad in 2014
- Tell me if the risk of online sales damaging your company's image would be a problem to sell your products online
- To what degree not having the necessary digital skills would be a problem for your company when selling to other EU countries in Spain in 2014
- Distribution of firms in Italy worried about their supplier restricting them if they would sell online abroad in 2014, by level of concern*
- Companies in Denmark facing interoperability problems when purchasing or trying to purchase online from other EU countries in 2014
- Companies in France facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014*
- Companies in Sweden facing interoperability problems when purchasing or trying to purchase online from other EU countries in 2014
- Businesses in Italy facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014*
- Companies in Sweden concerned about their suppliers restricting them to sell online abroad in 2014
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