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If you were to sell your products and/or services online, would expensive guarantees and returns be a problem?
Companies concerned about online sales' guarantee and return costs in Finland 2014
The statistic shows the results of a survey conducted among companies in Finland who did not sell their products and/or services online to other EU countries in 2014, regarding their level of concern about expensive guarantees and returns if they were to sell online. The majority of responding companies stated that expensive guarantees and returns had not been a problem at all (43 percent).
If you were to sell your products and/or services online, would expensive guarantees and returns be a problem?
Share of responding enterprises
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Source

Release date

May 2015

Region

Finland

Survey time period

January 19 to February 6, 2015

Number of respondents

400 respondents

Special properties

Companies that do not sell online

Method of interview

Telephone interview

Supplementary notes

Original survey question: "If you were to sell your products and/or services online, tell me if each of the following difficulties would be a major problem, a minor problem or not a problem at all for your company? - Guarantees and returns are too expensive."

Companies concerned about online sales' guarantee and return costs in Finland 2014
The statistic shows the results of a survey conducted among companies in Finland who did not sell their products and/or services online to other EU countries in 2014, regarding their level of concern about expensive guarantees and returns if they were to sell online. The majority of responding companies stated that expensive guarantees and returns had not been a problem at all (43 percent).
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