Customer experience in India's automobile industry - main concerns 2016

The statistic illustrates the main concerns experienced by customers when buying a new car in India from March through July 2016. During that time period, some 37 percent of customers experienced difficulties in selecting their model and the salesperson was not able to answer their questions.

Main concerns experienced by customers when buying a new car in India from March to July 2016

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Source

Release date

August 2016

Region

India

Survey time period

March to July 2016

Number of respondents

7,604 owners in 30 cities

Special properties

Among customers who purchased cars from dealers between September 2015 and April 2016

Supplementary notes

* Statista's calculation for adding up to 100 percent.

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