This statistic shows the outsourcing strategies for the various business functions as of 2018. During the survey, 74 percent of respondents worldwide stated that they currently outsourced their IT services, and a further 87 percent plan to maintain or increase their use of IT outsourcing in the future.
What are your current and future outsourcing strategies for the various business functions?
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Statistics on Business process outsourcing (BPO) worldwide
Industry overview
8
- Premium Statistic Global market size of outsourced services 2000-2019
- Premium Statistic Global outsourcing industry revenue by service type 2010-2019
- Premium Statistic Total contract value of the business process outsourcing market worldwide 2000-2019
- Premium Statistic Contract value of the information technology outsourcing market worldwide 2000-2019
- Premium Statistic Market size of customer care BPO worldwide 2017-2027
- Premium Statistic Size of global outsourced customer experience market 2015-2020*
- Premium Statistic Number of transactions in the global outsourcing market by quarter 2017-2021
- Premium Statistic Share of transactions in the global outsourcing market by type Q3 2018-Q2 2020
Geographical distribution
6
- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Total contract value of the outsourcing market in the Americas 2000-2019
- Premium Statistic Global outsourced customer experience market: breakdown by region 2017
- Premium Statistic The outsourced facility management market share by region 2020
- Premium Statistic Leading countries in offshore business services worldwide 2021
- Premium Statistic Most financially attractive countries for business services offshoring 2021
Leading outsourcing companies
8
- Premium Statistic Revenue of the leading companies in the global BPO market 2018
- Premium Statistic Revenue of the leading outsourced customer experience service providers 2018
- Premium Statistic Revenue by business segment of Teleperformance 2018-2021
- Premium Statistic Revenue of Tata Consultancy Services Limited worldwide 2005-2022
- Premium Statistic Tata Consultancy Services percentage of revenue by industry vertical 2017-2022
- Premium Statistic Revenue of Accenture plc worldwide from 2009 to 2022
- Premium Statistic Revenue of Accenture plc worldwide by business line 2010-2022
- Premium Statistic FIS revenue 2018-2021, by segment
Outsourcing services
5
- Premium Statistic Outsourcing and managed services usage plans worldwide by function 2019
- Premium Statistic Major tasks facility managers outsource or utilize in-house staff in U.S. 2022
- Premium Statistic Most outsourced services in global transportation and logistics industry 2021
- Premium Statistic Outsourcing of payroll by organization size worldwide by size 2019
- Premium Statistic HR shared services resourcing outsourcing by organizations worldwide 2019
Further related statistics
17
- Global market size of BPO by segment Q4 2017
- Leading drivers for outsourcing services worldwide 2016
- Companies response to issues with business service providers worldwide 2016
- Global cost component of BPO by type 2017
- Businesses with BPO or plans to outsource worldwide in 2013, by region
- Investment plans in outsourcing by industry sector 2019
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Plans concerning outsourcing / managed services by industry sector 2019
- Global F&A BPO market share 2012-2014, by vendor
- Global F&A BPO annual expenditure 2013-2018, by region
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Location of full-time employees in shared service centers worldwide by function 2021
- Factors for businesses when selecting outsourcing providers worldwide 2015
- Value of business process outsourcing deals in the United Kingdom (UK) 2014-2018
- Impact of automation: BPO market worldwide 2013-2026
- BPO sector office space demand Philippines Q1 2020-Q1 2022
Further Content: You might find this interesting as well
Statistics
- Global market size of BPO by segment Q4 2017
- Leading drivers for outsourcing services worldwide 2016
- Companies response to issues with business service providers worldwide 2016
- Global cost component of BPO by type 2017
- Businesses with BPO or plans to outsource worldwide in 2013, by region
- Investment plans in outsourcing by industry sector 2019
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Plans concerning outsourcing / managed services by industry sector 2019
- Global F&A BPO market share 2012-2014, by vendor
- Global F&A BPO annual expenditure 2013-2018, by region
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Location of full-time employees in shared service centers worldwide by function 2021
- Factors for businesses when selecting outsourcing providers worldwide 2015
- Value of business process outsourcing deals in the United Kingdom (UK) 2014-2018
- Impact of automation: BPO market worldwide 2013-2026
- BPO sector office space demand Philippines Q1 2020-Q1 2022
Deloitte. (September 15, 2018). What are your current and future outsourcing strategies for the various business functions? [Graph]. In Statista. Retrieved February 02, 2023, from https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/
Deloitte. "What are your current and future outsourcing strategies for the various business functions?." Chart. September 15, 2018. Statista. Accessed February 02, 2023. https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/
Deloitte. (2018). What are your current and future outsourcing strategies for the various business functions?. Statista. Statista Inc.. Accessed: February 02, 2023. https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/
Deloitte. "What Are Your Current and Future Outsourcing Strategies for The Various Business Functions?." Statista, Statista Inc., 15 Sep 2018, https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/
Deloitte, What are your current and future outsourcing strategies for the various business functions? Statista, https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/ (last visited February 02, 2023)
What are your current and future outsourcing strategies for the various business functions? [Graph], Deloitte, September 15, 2018. [Online]. Available: https://www.statista.com/statistics/622356/outsourcing-strategies-for-business-functions/