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Users who read the terms of communications contract in the EU in 2015

This statistic displays the share of users who responded to the question: 'The last time you signed a contract for a communications service, did you read the terms of the contract about user rights?' in the European Union (EU) in 2015. A 22 percent share of users responded: 'Yes, entirely'.

Share of users who read the user rights section of a communications contract in the European Union (EU) in 2015

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Source

Release date

May 2016

Region

Europe

Survey time period

October 17, 2015 to October 26, 2015

Number of respondents

27,822 respondents

Age group

15 years and older

Method of interview

Face-to-face interview

Supplementary notes

The full question was phrased as follows: ''The last time you signed a contract for a communications service, did you read the terms of the contract about user rights? Ask if 'has signed a communications contract'

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