U.S. critical application outage hourly costs U.S. 2016

The statistic shows the average hourly cost of critical application outages, according to a 2016 survey of IT professionals. As of that period, 11 percent of respondents reported the average hourly cost of a critical application outage as being over 75 thousand U.S. dollars.

Average cost per hour of downtime after a critical application outage in the United States, as of 2016

Average cost per hour of downtime	Share of respondents
Less than $5,000	31%
$5,000 to $10,000	26%
$10,000 to $25,000	20%
$25,000 to $50,000	10%
$50,000 to $75,000	3%
$75,000 or more	11%

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Release date

May 2016

More information

Region

United States

Survey time period

Spring 2016

Number of respondents

168 respondents

Special properties

IT professionals of U.S.-based companies with 100 to 5,000 employees*

Supplementary notes

The question was phrased by the source as follows: "... what is the average cost per hour of downtime (lost revenue productivity, brand damage, etc.)?"

* Respondents who have experienced a critical application outage in the past six months

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