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Share of methods used by customers to contact mobile service providers in the United Kingdom (UK) in 2017
Method used to contact mobile service providers in the UK 2017
This statistic displays the share of methods customers used to contact mobile service providers in the United Kingdom (UK) in 2017. The majority of respondents, which corresponded to 47 percent, contacted their provider on the phone.
Share of methods used by customers to contact mobile service providers in the United Kingdom (UK) in 2017
Share of respondents
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Source

Release date

January 2018

Region

United Kingdom

Survey time period

December 2017 to January 2018

Number of respondents

2,989 respondents

Special properties

All who complained about mobile services in the past 6 months

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "In dealing with [provider] about this complaint did you contact them…?"

Method used to contact mobile service providers in the UK 2017
This statistic displays the share of methods customers used to contact mobile service providers in the United Kingdom (UK) in 2017. The majority of respondents, which corresponded to 47 percent, contacted their provider on the phone.
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