This statistic displays reported satisfaction with customer service from pay TV providers in the United Kingdom (UK) from 2012 to 2015. In 2014, 80 percent of customers reported being satisfied with their service.
Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015
* This question was phrased by the source as follows: "Overall, how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?''
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofcom. (January 29, 2016). Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed
Ofcom. "Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015." Chart. January 29, 2016. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed
Ofcom. (2016). Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed
Ofcom. "Satisfaction with Customer Service for Pay Tv Providers in The United Kingdom (Uk) from 2012 to 2015." Statista, Statista Inc., 29 Jan 2016, https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed
Ofcom, Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015 Statista, https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed (last visited March 15, 2025)
Satisfaction with customer service for pay TV providers in the United Kingdom (UK) from 2012 to 2015 [Graph], Ofcom, January 29, 2016. [Online]. Available: https://www.statista.com/statistics/648910/pay-tv-customer-service-satisfaction-in-the-uk/?__sso_cookie_checker=failed