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Sky TV pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015

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Sky TV pay TV user satisfaction with customer service in the UK 2009-2015 This statistic displays Sky TV pay TV users' satisfaction with their customer service in the United Kingdom (UK) from 2009 to 2015. In 2014 a total of 81 percent of customers reported being satisfied.
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Satisfaction level
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Satisfaction level
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Description Source More information
This statistic displays Sky TV pay TV users' satisfaction with their customer service in the United Kingdom (UK) from 2009 to 2015. In 2014 a total of 81 percent of customers reported being satisfied.
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Release date
January 2016
Region
United Kingdom
Survey time period
2009 to 2015
Number of respondents
500 respondents
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?"

*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"

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