This statistic displays Virgin Media pay TV users' satisfaction with their customer service in the United Kingdom (UK) from 2009 to 2015. In 2014 a total of 78 percent of customers reported being satisfied.
Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015
This question was phrased by the source as follows: "Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?"
*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"
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Ofcom. (January 31, 2016). Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed
Ofcom. "Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015." Chart. January 31, 2016. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed
Ofcom. (2016). Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed
Ofcom. "Virgin Media Pay Tv Users' Satisfaction Level with Their Customer Service in The United Kingdom (Uk) from 2009 to 2015." Statista, Statista Inc., 31 Jan 2016, https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed
Ofcom, Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015 Statista, https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed (last visited March 15, 2025)
Virgin Media pay TV users' satisfaction level with their customer service in the United Kingdom (UK) from 2009 to 2015 [Graph], Ofcom, January 31, 2016. [Online]. Available: https://www.statista.com/statistics/649327/virgin-media-pay-tv-user-satisfaction-with-customer-service-in-the-uk/?__sso_cookie_checker=failed
