Virgin Media customers whose pay TV issue was resolved first contact UK 2013-2018

Share of Virgin Media customers whose pay TV issue was resolved during their first contact with Virgin Media in the United Kingdom (UK) from 2013 to 2018

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Sources

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Release date

April 2019

Region

United Kingdom

Survey time period

2013 to 2018

Number of respondents

492*

Special properties

All Virgin Media customers who complained about cable, satellite or any other pay TV service in the past 6 months whose issue was completely resolved

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "How many times have you been in contact with [provider] in relation to this particular complaint so far?"
*492 is the number of respondents with respect to the 2018 quality of customer service report only

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Statistics on " Virgin Media O2 UK "

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Overview

5

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Segments - Business service

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Segments - Residential service

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Segments - combined

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Competitors

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Further related statistics

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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