Customer satisfaction at Starbucks drive-thrus in the U.S. by service type 2020

Customer satisfaction at Starbucks drive-thrus in the United States in 2020, by service type

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Release date

October 2020

Region

United States

Survey time period

2020

Number of respondents

1,007 respondents

Special properties

the figures represent the percentage of customers who were highly or somewhat satisfied by brand drive-thru experiences; all participants were screened to include those who had at least one drive-thru occasion in the last 30 days

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