UK construction Key Performance Indicators client value satisfaction 2015

This statistic shows the Key Performance Indicator (KPI) measuring the satisfaction of clients with the value for money they received during projects carried out by the United Kingdom (UK) construction industry. Since 2001, the overall number of clients expressing satisfaction with the value for money they received on construction projects in the UK increased by seven percent.

Satisfaction of clients with value for money in the United Kingdom (UK) construction industry 2001-2015

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Release date

October 2015


United Kingdom

Survey time period

2001 to 2015

Supplementary notes

The source specifies that: "The annual KPI surveys ask clients to rate how satisfied they were with the value for money provided on the project on a scale from 1-10. The KPI is the percentage of clients that awarded a score of 8 out of 10 or higher."

The source only provides one result for the 2013/2014 years.

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