UK construction Key Performance Indicators contractor performance satisfaction 2015

This statistic shows the Key Performance Indicator (KPI) measuring the satisfaction of contractors with the performance of their clients during projects carried they out within the United Kingdom (UK). Since 2003, the overall number of contractors expressing satisfaction with their client's behavior has grown, despite slight initial decreases in the first five years.

Satisfaction of contractors in the United Kingdom (UK) construction industry with client performance 2003-2015

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Release date

October 2015


United Kingdom

Survey time period

2003 to 2015

Supplementary notes

The source specifies that: "The annual KPI surveys ask contractors to rate how satisfied they were with the overall performance of the client on a 1-10 scale. The KPI is the percentage of contractors that awarded a score of 8 out of 10 or higher."

The source only provides one result for the 2013/2014 years.

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