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Most important IT-based capabilities 3PLs providers must have 2020

This statistic shows the results of a global survey among logistics and supply chain executives which was carried out in 2020 asking respondents about the most important IT-based capabilities a 3PL provider must have. During the survey, 69 percent of the shippers thought 3PLs must have transportation management for planning capabilities.

Shipper views on must-have 3PL IT-based capabilities in 2020, ranked by the most needed capabilities

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Release date

September 2020



Survey time period


Number of respondents

421 respondents

Special properties

shipers and 3PLs

Method of interview

Online survey

Supplementary notes

Data is based on the answers from shippers and 3PLs in North America (83 percent), Europe (8 percent), Asia (4 percent), and South America (3 percent) .
The source did not specify the age of the respondents.

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Statistics on "Third-party logistics (3PL) industry worldwide"

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