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Life insurance customer satisfaction index in South Korea 2019

Published by Won So, Dec 13, 2019
This statistic shows the National Customer Satisfaction Index of life insurance companies in South Korea in the fourth quarter of 2019. In that year, the customer satisfaction index of Samsung Life Insurance amounted to 77 out of 100.

National Customer Satisfaction Index of life insurance in South Korea in 4th quarter 2019

Index score on a 0 to 100 scale
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Release date

December 2019

Region

South Korea

Survey time period

4Q 2019

Supplementary notes

Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."

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