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Bookstore customer satisfaction index in South Korea 2021

Published by Statista Research Department, Feb 4, 2022
According to the National Customer Satisfaction Index (NCSI) 2021, the bookstore in South Korea with the highest customer satisfaction index was Kyobo Book Centre, which scored 78 out of 100 points. The other three bookstores indexed scored similarly high.

National Customer Satisfaction Index of bookstores in South Korea in 2021

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Sources

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Release date

January 2022

Region

South Korea

Survey time period

2021

Supplementary notes

Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."

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