According to the National Customer Satisfaction Index (NCSI) 2021, the bookstore in South Korea with the highest customer satisfaction index was Kyobo Book Centre, which scored 78 out of 100 points. The other three bookstores indexed scored similarly high.
National Customer Satisfaction Index of bookstores in South Korea in 2021
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The Chosun Ilbo. (January 3, 2022). National Customer Satisfaction Index of bookstores in South Korea in 2021 [Graph]. In Statista. Retrieved June 30, 2022, from https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index of bookstores in South Korea in 2021." Chart. January 3, 2022. Statista. Accessed June 30, 2022. https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
The Chosun Ilbo. (2022). National Customer Satisfaction Index of bookstores in South Korea in 2021. Statista. Statista Inc.. Accessed: June 30, 2022. https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index of Bookstores in South Korea in 2021." Statista, Statista Inc., 3 Jan 2022, https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index of bookstores in South Korea in 2021 Statista, https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/ (last visited June 30, 2022)