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Hospital customer satisfaction index in South Korea 2020

Published by Won So, Mar 16, 2021
This statistic shows the National Customer Satisfaction Index of hospitals in South Korea in the fourth quarter of 2020. During the period in consideration, Severance Hospital's customer satisfaction index amounted to 83 out of 100.

National Customer Satisfaction Index of hospitals in South Korea in 4th quarter 2020

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Sources

Release date

December 2020

Region

South Korea

Survey time period

4Q 2020

Supplementary notes

Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."

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