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Leading channels optimized for customer experience according to marketing professionals in the United States as of November 2016

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Channels optimized for customer experience worldwide 2016 The statistic shows information on the marketing channels that have been optimized to enhance the customer experience worldwide as of November 2016. During the survey, 79 percent of companies stated that their desktop websites were optimized.
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Description Source More information
The statistic shows information on the marketing channels that have been optimized to enhance the customer experience worldwide as of November 2016. During the survey, 79 percent of companies stated that their desktop websites were optimized.
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Release date
December 2016
Region
Worldwide
Survey time period
October and November 2016
Number of respondents
806 client-side (in-house) marketers
Method of interview
Online survey
Supplementary notes
Question: Which of your organization’s channels have been optimized to enhance the customer experience?

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