Channels optimized for customer experience worldwide 2016

The statistic shows information on the marketing channels that have been optimized to enhance the customer experience worldwide as of November 2016. During the survey, 79 percent of companies stated that their desktop websites were optimized.

Leading channels optimized for customer experience according to marketing professionals in the United States as of November 2016

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Sources

Release date

December 2016

Region

Worldwide

Survey time period

October and November 2016

Number of respondents

806 client-side (in-house) marketers

Method of interview

Online survey

Supplementary notes

Question: Which of your organization’s channels have been optimized to enhance the customer experience?

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Statistics on "Digital marketing in the United Kingdom (UK)"

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