Reasons to return electronics purchased online in Sweden 2015

This survey shows the reasons why online shoppers returned electronics purchased online in 2015 in Sweden. 6 percent of the respondents returned an electronic product because it didn't live up to their expectations.

Reasons to return electronic goods purchased online in Sweden in 2015

Share of respondents
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Sources

Release date

May 2016

Region

Sweden

Survey time period

2015

Number of respondents

6,268*

Method of interview

Online survey

Supplementary notes

* 6,268 Nordic respondents completed Norway Post survey, 3,035 Nordic participated in Klarna's survey and 464 webshops were interviewed via the phone. This survey presents numbers for Swedish respondents only.

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Statistics on "E-commerce in Sweden"

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